Shipping
FedEx/UPS Ground, FedEx/UPS Saver.
RETURN POLICY
We guarantee against manufacturers' defects for 30 days from the date of the delivery on all products. Products with Manufacturer warranties which exceed 30 days, must be returned directly to the manufacturer according to their instructions. All return/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
All items must be returned with prior authorization and a Merchandise Authorization number (RMA#).
Shipping and Handling Fees: All shipping and handling fees are non-refundable with an exception where an error by shipping an incorrect item to the customer was made. In this case, contact maxbirdman@hughes.net and a return label or request merchandise pick up will be issued. Once the item has been returned a correct replacement unit will be shipped at no expense to the customer or a refund for the product purchased price minus shipping/handling will be made. Please contact maxbirdman@hughes.net within a week of delivery of said product.
Unwanted Returns: Unwanted products returns will be subject to a 20% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in the unused condition only. Contact maxbirdman@hughes.net for the RMA#.
Refused Delivery: Returns falling under this catagory will be treated as "Unwanted Returns", consequently they will be subject to a 20% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery.
Defective Items: A customer must return merchandise at their expense within 30 days from the date of delivery with a prior Return Merchandise Authorization number (RMA#). If an exchange is not requsted at the issuing time of the RMA a refund will be issued minus shipping/handling fees.
Our goal at GOODTIMEFORALL.COM is customer satisfaction. Don't hesitate to contact us with any concern or questions you have about your purchase.
email us at maxbirdman@hughes.net
phone us at 785-542-2619
